| Bilbao, Spain — September 15, 2004 — | | | | Reservation and Customs. Peter Cefai — |
| IBS Software Services (IBS) today launched its | | | | (COO, IBS-Europe) said, With this launch of |
| new-generation Cargo solution — SmartCargo | | | | SmartCargo, IBS has established itself as a new |
| at TIACA’s 22nd International Air Cargo Forum | | | | generation cargo and logistics solutions provider. In fact, |
| and Exposition here in Bilbao. SmartCargo is a | | | | IBS has combined domain vision and path-breaking |
| web-based solution that comprehensively meets the | | | | ideas with technology expertise and domain |
| needs of the core cargo operations of | | | | experience, to create a cost-effective solution to solve |
| airlines.SmartCargo is an effective tool for cargo | | | | business challenges of today and tomorrow.IBS |
| capacity management, tracking, pricing, AWB stock | | | | recently partnered with Cendant Travel Distribution |
| control and ULD management. It enables accurate | | | | Services (TDS), a division of Cendant Corp. for the |
| estimation of available cargo capacities using historical | | | | marketing of IBS’ new generation Passenger |
| information, increases revenue through better | | | | Services System designed to replace legacy |
| management of available capacities, maintains | | | | technologies. IBS domain expertise was key to |
| integrated cargo tariffs helping airlines to price their | | | | implementing a sophisticated new generation cargo |
| services better. It provides up-to-the-minute information | | | | terminal operations system for the Emirates Group |
| on shipment status and facilitates communication of | | | | and implementing a comprehensive mail management |
| shipment status to the supplier/customer. It also gives | | | | system for Qantas Freight. |
| customers direct access to airline services via the | | | | About IBS Software Services |
| Internet. Significantly, the system minimises errors in | | | | IBS Software Services is a world-class provider of |
| data capture that translates into substantial savings in | | | | software solutions to the global travel, transportation |
| time and cost.Associated with the launching of | | | | and logistics industry. IBS has business operations in |
| SmartCargo, Mr. V K Mathews, IBS Chairman and | | | | USA, Europe, Middle East and Asia Pacific, and Group |
| Managing Director was all praise for the team that | | | | companies operate out of USA (Atlanta), Europe |
| came up with this innovative product. He said, | | | | (London), Middle East (Dubai), Asia Pacific (Sydney) |
| SmartCargo is a futuristic solution that supports the | | | | and India (Trivandrum). IBS has a large offshore |
| integrated management of cargo reservations and | | | | software production and competence development |
| ground operations of modern cargo carrying airlines. | | | | center situated in India, which is SEI CMM Level-5 |
| Built on technologies that offer scalability, it can be | | | | assessed, and ISO 9001:2000 and ticket certified. The |
| customised to meet current and future business | | | | global clientele of IBS includes major corporations like |
| needs. SmartCargo is a product that has | | | | British Airports Authority, Air Canada, Emirates, Dubai |
| understood the needs of the airline cargo industry and | | | | Airport, Swiss, Qantas, SITA, EDS, Shell, GulfShare, |
| has delivered a very user-friendly solution.Whilst | | | | and Qatar Airways. More information about IBS can |
| SmartCargo is capable of interfacing with a multitude | | | | be found on the web at |
| of airline systems, it also facilitates in providing | | | | Media Contact: |
| information to Departure Control, Load Balancing, | | | | Pradeep P. |
| Revenue Accounting, Financial Accounting, Passenger | | | | |