Change Management - Solutions to the High Failure Rate

Change scares people.An understanding of this also lends understanding as to
The idea that their existing life is about to be modifiedwhy nearly 18% of an organisation are actively
by external forces (circumstance, family or work)disengaged" or deliberately damage the operations of
creates unacceptably high stress levels in nearly 80%the organisation and 61% are "not engaged", or just
of the population. The resultant anxiety and depressionshow up for work (Gallup 2006). Their values are not
creates a high level of resistance to change unless thealigned to the values of the organisation.
propose change is handled properly.Now there is a resolution to this problem. Our
In a corporate or organisational environment suchunderstanding of how the belief and values system
resistance will almost always cost the organisationworks is now much clearer than ever before. Values
dearly, both financially and to the organisational ethos.can be elicited in precise ways within individuals and
Over 70% of change implementations fail to achievegroups. This allows the way change is presented to
any where near their desired targets and in somethem to be carefully prepared and worded in a way
cases cause an organisational meltdown. Where thethat overcomes the natural resistance to change. Such
change implementation is done to prevent the financialmethods are based on clinical stress management
failure of a company, the change can be enough towork where the root causes and underlying emotional
cause a more rapid failure.states are assessed and unconscious programming is
In analysing the cause of the resistance to change,modified in a way that the unconscious mind is happy
one must look at the underlying values systems of theto go along with the desired changes in behaviour and
employees and management and compare those tostress levels.
the desired outcome. The vast majority of peopleThe result is that individuals embrace the changes
have a values system based on poor self image, selfproposed with little or no resistance.
preservation and desire for safety. When any one ofThe process required is a full evaluation of staff, both
these is attacked by their perception of change theirindividual and as groups in critical areas of the
unconscious programs will react in a way that ensuresorganisation. This is followed by an in depth evaluation
the change cannot be implemented. This principal isof the change required, time scales and implementation
exactly the same reason that people who embark onmethods followed by development of a methodology
a personal development program usually revert to oldthat will overcome the potential resistance points likely
behaviours within a very short time.to be developed during the change implementation.