Governance - How This Aspect of Application Performance Management Enhances Business Success

Governance is a key component to applicationespecially capable in providing. The complex event
performance management. Without this component, itprocessing capability must be adept at taking the
is impossible in this age of high-speed transactional andinformation provided by auto-discovery within
operational environments to remain in compliance toapplications and transactions and correlating them with
policies and service level agreements (SLAs).data collected from end-user experience monitoring,
When a line of business operates its applicationsuser-defined transaction profiles, and deep-dive
without proper governance, a host of difficulties maymonitoring.
arise. Without application performance monitoringThe complex event processing (CEP) engine's design
governance in place, IT support remains purelyis key to enhanced application performance
reactive - significantly more expensive than amanagement.
proactive, governed approach. The resultant SLA- The CEP engine needs to be specially optimized for
violations can result in government fines. The inability toapplication performance monitoring. A general purpose
track transactions from end-to-end, due to a lack of aCEP engine will not yield the desired results.
central policy for IT monitoring can result in a flood of- The CEP engine needs to take definitions and
service desk calls from unhappy customers wonderingcalculate them in real time and a very high rate.
why their orders have not been filled, or their- The CEP engine needs to come packaged with
transactions have not been processed. Meanwhile, ITpre-built policies for industry standard infrastructures.
can be mystified as to where the problem is occurring,- The CEP engine needs to have a wizard interface
and valuable resources are wasted trying to discoverthat allows users to easily enter their own policies.
where the problem is.- The CEP engine needs to contain algorithms for
Design of Complex Event Processing Engineautomatically determining what is normal versus
Enhances Application Performance Governanceabnormal in the specific business sector without
The only way that a business can accomplishrequiring user intervention.
consistent governance is by installing an application- The CEP engine needs to be able to correlate
performance monitoring product in the IT environmentinformation so IT can determine which components in
that uses complex event processing (CEP) at its core.a business transaction were involved in a failed or
Once a business reaches a certain size, the need fordegraded transaction or application.
a product that allows the business to establish the ITWhen all of these features are part of complex event
policies vital to the efficient processing of each andprocessing, IT professionals have the tool they need to
every transaction is essential for remaining competitive.govern the applications and transactions managed by
In addition the CEP engine can apply business rules tothe IT infrastructure. Complex event processing opens
the data it analyzes to predict outcomes or businessup a world of 360-degree situational awarenessTM. It
impact. It is also just as vital that the applicationbecomes easier to govern the performance of each
performance management tool allows the business toapplication and transaction within the business IT
enter the SLAs that applications need to measure upenvironment.
to.There are many application performance management
There are several aspects to application performanceproducts available in the market.
management that an APM software solution must be