| Are you ready to unleash the power of business | | | | communication. Technology will also allow team |
| process management (BPM) combined with Six Sigma | | | | members to make quick modifications to the model |
| within your organization? Companies are just starting | | | | processes through the shared interface. When |
| to realize how synergistic the two process systems | | | | communication barriers are removed, team members |
| are, and have effectively joined the processes to | | | | can discuss quicker and more freely using tools such |
| increase their organizational workflow and efficiency. | | | | as discussion boards, dynamic workspaces and |
| BPM integrates technology into the Six Sigma | | | | message boards. |
| processes, creating a more cost effective and | | | | Measure: |
| profitable organization. | | | | The Measure step of Six Sigma is where the team will |
| Are you sure that everything that's written here is | | | | define metrics, collect data, establish a baseline and |
| feasible? | | | | validate their measurement system. BPM integrates |
| Read on, then visit our library to comment... | | | | technology into this step, allowing the group to integrate |
| Business Process Management | | | | their data, documents, web information or reports into |
| BPM is characterized by four steps: map the process, | | | | their processes. The technology solution will also allow |
| execute the process, manage the process and | | | | the team to manage their documents easier through |
| analyze the data. The key to BPM is automation and | | | | tools such as a workspace portal. |
| its ability to blend people, technology and machines | | | | Analyze: |
| together so that the organization is more agile, more | | | | The Analyze step of Six Sigma is where the team will |
| efficient working with real time information. A significant | | | | define performance objectives, identify process steps |
| short coming to BPM is that the process does not | | | | and determine the causes of the defects that were |
| have the analytical skills to solve complex problems. | | | | located. BPM technology can provide a secure |
| Six Sigma | | | | dashboard for web based reports that will measure |
| Six Sigma is characterized with 5 steps: define, | | | | process performance throughout the project. |
| measure, analyze, improve and control. Six Sigma was | | | | Improve: |
| fundamentally designed to improve workflow process | | | | The Improve step of Six Sigma is where the team |
| and to decrease production defects within | | | | discusses and develops potential solutions, the solutions |
| organizations. The shortcoming of Six Sigma is that it | | | | are tested and the final solutions are refined and then |
| does not blend the power of technology within its | | | | implemented. BPM technology can help the team by |
| principles, making it challenging to maintain the process | | | | simulating potential bottlenecks of each solution |
| controls over the long term. | | | | discussed, creating "what if" scenarios. BPM |
| The combination of Six Sigma and BPM processes will | | | | technology also supports the function of the |
| create an organization that is better equipped for | | | | administrator by allowing them to manage and update |
| workflow optimization, ultimately increasing the profit | | | | configurations. |
| margin of the organization. | | | | Control: |
| Each of the 5 Six Sigma steps needs to seamlessly | | | | The Control step of Six Sigma is where the team will |
| blend with BPM in order to gain the necessary | | | | monitor and document the implementation as well as |
| leverage within your organization. | | | | institutionalize the improvements throughout the |
| Define: | | | | organization. BPM technology can ensure consistent |
| In Six Sigma, the Define stage is when a team is | | | | implementation as the improvements are rolled out |
| chosen, the team charter is developed and a project | | | | across the organization. BPM also allows for process |
| plan is outlined. The team will then participate in | | | | control with the ability to monitor and analyze real time |
| mapping exercises to determine the high level | | | | data. |
| processes that they are evaluating and any current | | | | When the power of Six Sigma and BPM are |
| gaps. Adding BPM to this step involves the blend of | | | | combined, your organization becomes better equipped |
| technology with the team's mapping exercise. | | | | to optimize its workflow, reduce its costs and increase |
| Technology will allow for team members to rapidly | | | | its annual profit margins for shareholders. |
| share ideas, content, documents or important | | | | |