Learner Engagement - Ten Strategies For Success

I could swear my watch was going backwards. Thisare allowed to drift from the point of the lesson. This
had to be the most boring lesson ever. The tutor hadcan be tutor or learner instigated but who ever the
his back to us; he was writing mathematical formula onvillain, valuable time can be lost and learning 'switched
the whiteboard and muttering to himself. I was theoff'. It really does not take much for this to happen.
fortunate one. Here to observe the tutor, I could leave6. Learner involvement. The publication, Further
after 1 hour. The official learners were not so lucky.Education: Raising Skills, Improving Life Chances,
They were trapped here for a further 2 hours and notpublished in March 2006 states 'We know that when
one person was engaged in the learning process. Thelearners participate in decisions affecting their learning
damage caused by this tutor could have far reachingexperience, they are likely to play a more active role in
consequences. It could have an impact on their nextthe provider's quality improvement processes - a key
piece of course work, affect the classification of theirlever of service improvement'. This is particularly
results and, more importantly, influence theirimportant as the Government's priorities are; to
engagement with the subject for the rest of their lives.increase success rates and encourage progression;
The disappointing thing was that this tutor did not knownarrow the gap in educational achievement between
how dismal this experience was to us at the receivingyoung people from different backgrounds; prepare for
end.the raising of the participation age to 17 and then 18 by
So what should learning professionals do to improve2015 and generally raise the quality of provision across
engagement?all providers.
1. Select activities that are at a correct level ofIncreased involvement, which covers a wide variety of
difficulty and are motivating, interesting and stretchingpractices that seek to enable, equip and motivate
to the learner. It is important to consider the learners'learners, is called the 'learner voice' and this is an
interests, prior knowledge, current skills levels andimportant feature of any engagement strategy. This
attention span. Another lesson I observed was oncan include having learner governors, student
materials and their properties. In this case the tutor, arepresentatives on committees and curriculum review
subject matter expert and skilled educator, quicklyboards. The 'learner voice' has to be considered in the
established that one of the class had worked in aself assessment review (SAR) process. Learners are
plastics factory and had unique first hand experienceencouraged to collaborate and challenge assertions
of handling such materials. This information was usedmade in the SAR in relation to the organisation's
to great effect. It enhanced the session and addedstrengths, weaknesses and quality improvement plans.
value in ways that could not be envisaged at the startA wider range of learners can be involved by asking
of the class. This leads onto the next point:them to complete course review and evaluation forms
2. The more opportunities learners have to respond toand for smaller numbers to take part in focus groups.
particular information or to practice a skill, the betterThe latter tool is particularly useful as it allows more
their understanding of that subject or skill. Whenqualitative information to be gathered than is found on
learners are actively involved in an activity, forstandard questionnaire based surveys and this can
example, writing, solving a problem, doing anprovide more valuable insights.
experiment, in contrast to being passively involved, forWhether learners remain involved over time will
example, just listening to a tutor, greater gains aredepend on how the information is used and the
made.outcomes communicated. If learners feel that the
3. To enhance understanding it is important toorganisation is merely going through the motions and is
contextualise learning so that learners can apply thenot truly taking into account their ideas they will
principles to everyday situations. For this, educationbecome sceptical and will quickly disengage from
providers need to have an effective employerfuture activities.
engagement strategy; one that is flexible and7. The above will not happen without improved
responsive to the needs of industry. Employers shouldpastoral and other support. Help will be needed to undo
be encouraged to help with the design, managementprior barriers to learning and all advice must be impartial
and delivery of relevant segments of the curriculum;and realistic. Pastoral support should be offered at an
organise visits to their business premises; give accessearlier stage and at key transition points for learners
to live data and provide resource packs.who are identified as being at risk of 'drifting' away
4. Learning plans to personalise the learning for eachfrom education before achieving their qualification
student is an important strategy to improvegoals. This could also have an impact on their future
engagement. To achieve this work needs to beopportunities for employment. There is a need to boost
organised in a way that satisfies different levels oflearning and achievement and provide a healthy
ability and rates of progress. It could mean providingstretch to ambition. The use of mentors, role models
extra tasks for a higher level pass, additional materialand peer support can greatly encourage engagement.
for people struggling to grasp the content or another8. Tutors and support staff who are involved in
opportunity to practice a certain skill to gain proficiencydeveloping the knowledge, skills, attitudes and
and achieve success.confidence of young learners should undertake regular
5. Good classroom management also has an impactand relevant professional development activities that
on learner engagement. Sessions should start at theirfocus on learner engagement.
scheduled time. The tutor should be well prepared9. There should also be effective dialogue between
ahead of time and should begin by giving learners atutors and the parents and carers of learners. The key
clear statement of the lesson's aims. To minimisemessages must be effectively communicated
inappropriate behaviour, tutors should have clearlybetween the parties and learners should understand
stated rules, expect and reward appropriate behaviour,the responsibility they have in the learning process and
be consistent, and handle inappropriate behaviourthe possible consequences if they take the decision to
efficiently. As such, there should be a sensible limit todisengage.
the number of times learners can go the bathroom,And finally
visit their locker, listen to their MP3 players and engage10. As always, good practice should be disseminated
in other distracting activities.widely to communities of practice across the sector.
Learning time can be seriously eaten into if discussions