| With technological advancements in place, the VoIP | | | | There are many specific benefits of managed VoIP. |
| networks have replaced the traditional phone systems. | | | | Most importantly the services would be handled by |
| However the cost of implementing and operating the | | | | experienced and well trained staff whom can be |
| VoIP can be overwhelming. The price range can be | | | | assessed round the clock. They would work according |
| hefty for a small size company. Also people are | | | | to the unique business needs of the company. There |
| required to know how to operate the system including | | | | would be several market opportunities available for |
| software and above all the ever evolving network | | | | your business and it can be utilized if you migrate to |
| infrastructure. Hence when qualified candidates are | | | | VoIP in a rapid pace. If you are deploying a third party |
| recruited for the managing the system, it becomes a | | | | provider, an aggressive product development cycle |
| time consuming and costly endeavor. | | | | would be assured and the company would surely get |
| Managed VoIP services are a solution for all these | | | | access to latest technology available and the |
| dilemmas. Here a third party service provides would | | | | equipments would be constantly updated. The |
| offer all the equipment, software, operations facilities | | | | managed services have great innovation properties. |
| and technical expertise. Thus a company can easily | | | | The companies no more have to bear the cost of |
| utilize the benefits of an IP enabled phone system | | | | acquiring expensive equipment and software while at |
| without the costs, risks and headaches of an on | | | | the same time deploying a scalable solution. This is the |
| premise VoIP. | | | | low up front capital expenditure feature of the |
| The service package included in managed VoIP would | | | | managed VoIP. Also the service allows the clients to |
| be the design, integration and deployment of the | | | | use the existing technologies along with the new |
| telephony equipment and software. In addition the | | | | system. It has often considered as a guessing game |
| services would also maintain and manage the existing | | | | predicting the costs of VoIP services. On the other |
| telephony solutions and the new VoIP network. | | | | hand in managed services, there would be contracts |
| Remote fault monitoring with network surveillance | | | | based on monthly charges or fixed and flat rate billing. |
| would be the vital thing in network management and | | | | This would help the companies to plan the budgetary |
| maintenance. There would be service level | | | | accommodations. |
| agreements based on customer needs for response | | | | As a service level agreement is reached, the |
| and resolution. Certain percentage of network uptime | | | | companies can be assured of performance even at |
| would be guaranteed by service management and | | | | peak levels during security threats and disaster |
| there would be comprehensive customer reporting | | | | recovery. Flexibility is yet another feature of the |
| along with moves and changes. Small scale companies | | | | services as it easily scales down a solution for |
| don't have to bother about the price as it may range | | | | accommodating the company's growth, seasonal |
| from usage based to a fixed flat rate depending on | | | | peaks and even unexpected economic downturns. |
| the needs and specifications. Mostly there would be | | | | There are also some special features like availability of |
| regular reports that help in monitoring the cost of | | | | mobility, communication and productivity applications. |
| operation. | | | | |