| Business risk comes in many forms, but one of the | | | | transactions for patterns that could indicate that a |
| most costly involves transaction delays. When a B2B | | | | "business abnormal" situation is developing. This saves |
| firm handles orders worth millions, orders that run | | | | a business considerable stealth waste, because many |
| slowly or are lost have the potential in any economy to | | | | of the inefficient transactions that are overlooked |
| put pressure on a business' solvency. This is why | | | | without a business transaction performance monitor, |
| business transaction management or more precisely | | | | become consistently addressable. Processes that are |
| monitoring (BTM) is such an important component of | | | | often considered impossible to address because they |
| any business risk management plan. | | | | aren't visible can be resolved because BTM provides |
| What is business transaction monitoring? Business | | | | the necessary visibility. |
| transaction monitoring, referred to by the Gartner | | | | Business transaction monitoring conserves resources. |
| Group in their APM Magic Quadrant as transaction | | | | While it is commonly believed that a shortage of |
| profiling, is the dimension of application performance | | | | resources such as too little network bandwidth, a lack |
| management (APM) that focuses on the two types of | | | | of memory, slow and/or undersized disk, or inadequate |
| transactions common in business-IT transactions and | | | | CPU are the cause of transaction problems, BTM |
| business transactions. Business transactions are | | | | reveals another story. Rather many transaction failure |
| comprised of a series of IT transactions. | | | | to execute correctly are due to a logic error or similar |
| How do typical business transactions work? The | | | | "normal accident". These errors can occur after a |
| transaction might be an order update. For that update | | | | data-cleansing event for example. The transaction |
| to execute correctly, the update order must occur in a | | | | follows a pathway that dead-ends. Mission critical |
| specific sequence across many Java,.NET, and | | | | applications may fail. |
| database applications. As the update order interacts | | | | The value of using business transaction monitoring |
| with each IT entity, the required function at that | | | | (BTM) is that these dead-ends are caught before the |
| endpoint must execute correctly. | | | | help desk is flooded with angry customers asking, |
| These transactions execute in micro-seconds, so | | | | "Where is my order?" There is no question that an |
| detection of any breaks in proper transaction flow | | | | angry customer will expend more energy tarnishing a |
| would be impossible to detect in the early stages | | | | company's business reputation that a happy one will |
| without software that has the power to track these | | | | expend in trying to help a company get more business. |
| transactions. In order for business transaction | | | | With BTM in place, a business lowers its risk |
| monitoring to be truly useful, it must also give business | | | | proactively. |
| the ability to evaluate business transaction | | | | A business that isn't transitioning immediately from one |
| performance (BTP). | | | | crisis to the next will find employees more productive |
| BTP, then, tells you what happened through | | | | and customer confidence enhanced. These two |
| transactional monitoring, how the observed | | | | factors alone will help conserve company resources. |
| performance compared to expectations described in a | | | | Preventing crisis events will also conserve resources |
| Service Level Agreement (SLA), and why it happened | | | | by minimizing overtime costs to repair a problem that |
| through operational monitoring. It takes all three pieces | | | | has "blown up." Business transaction monitoring for |
| of information to reduce business risk. | | | | performance of each customer and in-house |
| Business transaction performance monitoring provides | | | | transactions is a sound investment that will pay for |
| early warning. The sooner a business has actionable | | | | itself in the savings generated each year. |
| information that detects a potential problem in its | | | | The right BTM software provides both financial and |
| transaction flows, the more likely that business will be | | | | manufacturing businesses with the information needed |
| able to deal with the problem before it begins to | | | | to remain competitive within the marketplace as well |
| impact their customer. When a problem arises in an IT | | | | as compliant to Government regulations for these |
| transaction flow, the IT department has the diagnostics | | | | industries. Learn how business transaction |
| already in hand to address the issue promptly and | | | | performance software could help your business |
| efficiently. | | | | perform better in any economy. Nastel Technologies, |
| The reason the diagnostics are already in hand is that | | | | Inc. has prepared a white paper on this subject, BTP: |
| business transaction monitoring is a proactive | | | | Proactive Prevention & Visibility, which will help you |
| technology. Rather than waiting until problems blow up, | | | | make an informed decision about the value of adding |
| The complex event processing (CEP) engine scans all | | | | this software solution to your business IT applications. |