New Auditing Standard ISO 19011 - A Preview

The latest version of the ISO19011 "Guidelines for- Environmental
Auditing Management Systems" is due to be published- Information Security
next year. Users of this standard will note that the title,- Resilience, Security, Preparedness and Continuity
which was "Guidelines of quality and/or environmental(RSPC)
management systems auditing" now reflects the need- Transportation Safety
to audit ALL management systems, and not justOne revolutionary part deals with distance or remote
quality and environmental systems.auditing by video or telephone link. A marked change
Providers of Internal Audit Courses have concentratedand one recognising the use of technology to reduce
predominately on Quality and Environmentaltravel times and maximise auditor resource usage.
management systems, but it is becoming clear thatWhere sampling of systems takes place, e.g where it
18001 (the Health and Safety Standard), ISO27001 (theis not practical nor cost effective to examine 100% of
Information Security Standard), ISO20001 (The ITthe items, a representative sample of the population
Service Management Standard) plus the automotivemay be used to provide sufficient evidence that the
Standard TS 16949 and the Aerospace Standardsample is truly representative of the whole population.
AS9100 and many others are featuring more andAnnex C provides an informative strategy for auditors.
more. These need to be audited on a regular basis.This section also recognises that the "Auditor's nose"
Our own internal auditing course will be updated tocan be used to choose a sample based on size,
reflect these changes, once the standard is published.selection, methodology and previous experience.
The new auditing Standard focuses far more on RISK,Where extensive sampling is required the Standard
including the risk of not carrying out audits correctly,refers the reader to Sampling Plan Standards (e.g. ISO
either through inappropriately defined audit objectives,2859)
insufficient competence of auditors or inadequate riskAnd finally there is far more emphasis on the
evaluation methods.evaluation of auditors/team leaders to ensure
Competence of auditors in the Standards beingcompetence, skills, knowledge and personal behaviour.
audited features in the new annex A to 19011 andThis update is well overdue as the original standard
details the discipline- specific knowledge and skills ofwas produced in 2002 and we can look forward to its
auditors for:publication in 2011.
- Quality