| Task delegation is a necessary part of the business | | | | how things add up. Execution involves the automation |
| environment. Even if the people assigned to these | | | | of processes through applications, often with the help |
| tasks are fully capable and reliable, there is no | | | | of human intervention. Companies have developed |
| guarantee that a given employee is meeting his or her | | | | software to minimize the need for human intervention, |
| full potential without proper management. Business | | | | making use of the full business plan developed from |
| Process Management is the practice of running | | | | the design stage. |
| business processes though a five-step cycle including | | | | Monitoring is the tracking of individual processes that |
| design, modeling, execution, monitoring and optimization. | | | | identifies problematic areas for evaluation and |
| The design stage takes the process flow, standard | | | | correction. Monitoring uses a set of techniques |
| operating procedures (SOP's), service level | | | | collectively referred to as process mining. Process |
| agreements, and other factors and identifies them in | | | | mining makes use of event logs. Finally, optimization is |
| order to serve as the basis for a more efficient and | | | | a preemptive stage that takes information from |
| value-adding process. Modeling the Process | | | | modeling and monitoring to identify potential and actual |
| Management takes the new theoretical design and | | | | bottlenecks, as well as opportunities for savings or |
| applies different sets of variables, which represent the | | | | other improvements. The Business Process |
| availability, cost, and value of all of the resources | | | | Management cycle repeats itself indefinitely in order to |
| involved in running a business. Each different set of | | | | achieve true optimization. |
| variables brings about a comprehensive projection of | | | | |