| Service Equals Performance Equals Service | | | | inventions, the term Customer Service has |
| Service can be described as a performance of | | | | evolved over time. Whenever a new technology is |
| some kind involving two parties whereby one party is | | | | invented, an array of services develops making |
| the benefactor and the other party is the performing | | | | it accessible to the general public with success |
| party receiving some type of monetary payment. The | | | | depending on product performance and the |
| value of the Service depends on the personal | | | | product related Services performance. Whether |
| experience of the benefactor. | | | | it is a bulb to make a room bright or a flying machine |
| When I looked it up in Webster’s, there it was | | | | that sends people around the world faster, the need |
| #11 out of 31 definitions. The payment part was not | | | | for developed services attached to new technologies |
| included, but the key word mentioned was | | | | does create jobs. |
| performance. | | | | Even at the computer, we dial up our Internet |
| As I relate this to restaurants, it’s so easy to | | | | Service Provider to gain access to the |
| see why dining room service is excellent training for | | | | information highway. The instantaneous delivery of |
| actors, since they’re performing all of the time. | | | | sorted out information within seconds is now the norm. |
| There might be days when their energy level is low, | | | | Proper navigation performance (that word |
| yet they are still expected to perform on the show | | | | again) allow us to surf the World Wide Web |
| stage at night. It is not much different for dining room | | | | streamlining information at our fingertips. With |
| service staff whose livelihood depends quite a bit on | | | | improved search engine technology, the return of |
| how they look and act before many people per night. | | | | consumer searches has become more categorically |
| The word performance makes a lot of sense | | | | specific-once again proving better performance results |
| when relating it to other Service fields such as medical, | | | | in better service |
| legal, financial and armed, even in religion they’re | | | | Take a look around, and you will notice service |
| called prayer services. | | | | performances touch every part of our daily lives-many |
| With increased human knowledge and modern | | | | of which are taken for granted. |