| Six Sigma is basically a business process that allows | | | | wide and by generating substantial business returns. |
| companies to improve their profit margins. Six Sigma | | | | Six Sigma has become vital for all company and |
| stands for Six Standard Deviations. Six Sigma | | | | organizations world wide. Those who are well trained |
| methodology provides the techniques and tools to | | | | in Six Sigma, can be sure to reach good decision |
| improve the capability and reduce the defects in any | | | | making and leadership positions in the corporate |
| process. (Sigma is the Greek letter used to represent | | | | Ladder. |
| standard deviation in statistics) from mean. | | | | The Key Elements of Six Sigma |
| The origins of this process lie in Motorola, in its | | | | Customer requirements, design quality, metrics and |
| manufacturing division, where millions of parts are | | | | measures, employee involvement and continuous |
| made using the same process repeatedly. Eventually | | | | improvement are main elements of Six Sigma Process |
| Six Sigma evolved and can now be applied to other | | | | Improvement. |
| non manufacturing processes as well. But today it can | | | | The fundamental objective of the Six Sigma |
| be applied to many fields such as Services, Medical | | | | methodology is the implementation of a |
| and Insurance Procedures, Call Centers and even in | | | | measurement-based strategy that focuses on |
| the Information Technology Sector. Six Sigma at many | | | | process improvement and variation reduction through |
| organizations simply means a measure of quality that | | | | the application of Six Sigma improvement projects. |
| strives for near perfection. Six Sigma is a disciplined, | | | | There are two main Six Sigma sub-methodologies that |
| data-driven approach and methodology for eliminating | | | | are employed namely the DMAIC and DMADV. The |
| defects and mistakes which may creep in every day | | | | Six Sigma DMAIC process stands for define, measure, |
| businesses. | | | | analyze, improve, control. It is generally used for |
| Six Sigma is a structured and disciplined, data-driven | | | | improving the system for existing processes falling |
| process for improving business. It focuses on how we | | | | below specification and looking for incremental |
| can improve our competitiveness in the market by | | | | improvement. The Six Sigma DMADV process is |
| increasing customer satisfaction, enhancing employee | | | | define, measure, analyze, design, verify. It is used to |
| involvement, instilling positive change into our culture | | | | develop new processes or products at Six Sigma |
| and ultimately creating bottom and top line growth. At | | | | quality levels. It can also be employed if a current |
| the highest level, Six Sigma is all about satisfying | | | | process requires more than just incremental |
| customer needs profitably. It is a highly disciplined | | | | improvement. Both of these Six Sigma processes are |
| methodology that helps develop and effectively deliver | | | | executed by Six Sigma Green Belts and Six Sigma |
| near-perfect products and services. | | | | Black Belts, and are overseen by Six Sigma Master |
| Six Sigma has proved itself by showing results world | | | | Black Belts. |