| Change management is an essential principle of Six | | | | them on board. After all, without full support, your |
| Sigma Training. You cannot teach people about the | | | | projects will generally be less than successful. |
| most effective ways to run a business or help them | | | | Even if you manage to complete Six Sigma Projects |
| with process improvement until they believe in and | | | | in the face of adversity, the continuous improvement |
| support the changes that are being made. Too often, | | | | plans and control of the completed process will be up |
| this is easier said than done, but it can become a | | | | in the air because people who don't believe in |
| simple task if you utilize the skills that you have. For | | | | something aren't going to start using it like they |
| example, if you take the time to talk to the upper | | | | suddenly care about how it's helping. You need to do |
| management about what processes need improved, | | | | everything in your power to make sure that they |
| and then use the statistical analysis information in order | | | | understand that this change is good, and that they |
| to help them to understand how critical those changes | | | | don't have to be afraid of anything changing so |
| are to the business's success, you'll generally get a | | | | drastically that it will be bad. With all the tools and data |
| better response than if you just tell them that they'll | | | | available through Six Sigma Projects, there is almost |
| have to deal with it. | | | | no risk involved because you can analyze all the |
| Speaking of analysis tools, make sure to keep track of | | | | possible solutions before you actually employ one of |
| your process mapping tools including graphs and | | | | them to see how they will respond to the problem. |
| charts. These can come in very handy when you are | | | | Your very first goal in Six Sigma Projects, if you are a |
| trying to explain to those who are holding back about | | | | team leader or Six Sigma Black Belt, should be to |
| how a Six Sigma Process can impact their company. | | | | understand and be able to relay the information about |
| Telling people that changes will increase their profits by | | | | change management. Let people know that it's natural |
| 4% is one thing. Showing them can offer something | | | | for them to be scared of change, but also that this is a |
| completely different. Ultimately, it's all about how well | | | | positive change that will improve their company or |
| you can interact with them and what tricks and tools | | | | organization as a whole. |
| you can use to make the most of the situation and get | | | | |