| The majority of companies all over the world use the | | | | The central IM serve should keep the complete |
| Instant Messaging (IM) and document collaboration | | | | correspondence archives and transferred documents |
| systems daily. These systems help to solve a number | | | | between the employees with an option of search of |
| of problems of different levels while being at the same | | | | the sent messages and files. It is also useful to store |
| time very convenient means of real-time connectivity | | | | and transmits all the offline data to the employees the |
| between the employees. Communication and instant | | | | addressees of which were not in their working places. |
| collaboration of the employees play one of the most | | | | These can be both regular text messages and sent |
| important roles in business running and often prove to | | | | documents and files. The most important side is a |
| be basic factors of success. | | | | compatibility with Active Directory services to import |
| Nowadays the market of corporate and business IM | | | | accounts from LDAP catalog in order to create the |
| systems offers a wide range of software solutions to | | | | users' database on the communication server in the |
| organize the environment for instant message | | | | matter of minutes. |
| exchange inside the local network of the company, | | | | Still, what functions and features should single out a |
| between its offices and divisions. Such solutions, aimed | | | | chosen instant messaging system out of a number of |
| for the use in business environments, should | | | | similar corporate and business IM applications on the |
| correspond and answer to safety regulations as well | | | | market? |
| as reliability and quality requirements, which is a | | | | It is useful if the messaging platform includes an inbuilt |
| common standard in this sphere. Therefore the | | | | functionality of the system of the scheduled message |
| majority of corporate instant messaging systems | | | | delivery, emergency and urgent notifications as well as |
| suggest the following key functionality for the real-time | | | | file and document assignment to the employees (File |
| communication: | | | | Distribution). This will get an ability to create lists of |
| - Reliable encryption of all transmitted data in order to | | | | messages which will be sent at the specified time or |
| avoid information leakage | | | | with set regularity. Such scheduled messages can be |
| - Instant document delivery, file exchange between the | | | | automatically delivered to the employees of your |
| employees | | | | choice or to several departments simultaneously. The |
| - Displaying of the current status, "visibility" of every | | | | assignment of the files from the server allows solve |
| signed up user on the IM network | | | | the problem with transmission of the important |
| - Support of Active Directory/LDAP environments for | | | | documents, presentations and any other data to |
| maximum compatibility and integration | | | | particular users. You only have to load the files on the |
| - Uniting employees into groups to make resolving | | | | server, choose the recipients and the data will be |
| capacity management and subsequent sending of | | | | distributed by the system instantly to the users who |
| data easier, etc. | | | | are online or as soon as they are online. |
| When the company faces the necessity in an efficient | | | | The most serious question is a support of the |
| and secure IM system, the question of the right choice | | | | software. Deployment and installation of updates and |
| among the wide range of presented on the market | | | | new versions for the messenger software should be |
| solutions arises. Apart from functionality of the | | | | easy and fast as possible. If the Instant Messaging |
| messaging system itself it is also important whether it | | | | server has function to upload and distributes setup |
| can be easily and quickly deployed and integrated into | | | | packages of the messengers that is excellent |
| the existing infrastructure as well as what mechanisms | | | | because it is often difficult to organize the upgrading of |
| are provided in the software on deploying and installing | | | | software on a large number of workstations during the |
| its new versions and updates. | | | | appearance of a new version. Do not forget about |
| It's true that a client/server platform gives a possibility | | | | customization and "branding" support which lets |
| of centralized management, user's authorization and | | | | embedding and showing a company's logo in the |
| total control of the whole Instant Messaging system. | | | | client-side IM applications. |