| All Parts of a Team are Important | | | | systems or operational methods. There is reluctance |
| WC: Having the best defense will not ensure victory. | | | | to change - "why fix something that isn't broke?" is |
| Dominating the midfield means nothing if you can't | | | | heard all too often. Successful IT managers are |
| score. Ten can be brilliant, but if the goalkeeper makes | | | | constantly listening and learning. They help their |
| rookie-type mistakes, you will not win. | | | | organizations "do more with less." They do this is by |
| IT: You can have the very best applications, but if your | | | | making bold moves to retire the "legacy" players, and |
| service desk is weak, your entire IT operation will | | | | introduce new, fresh, exciting technologies that truly |
| be perceived as sub-par. You may have invested | | | | make a difference. |
| considerably to ensure that all user interfaces are | | | | Leading Edge Technologies Can Help You Get Further |
| intuitive, but if response times are bad, the end user | | | | WC: FIFA believes in the traditional referee role in a |
| experience will be judged as poor. Achieving a | | | | soccer match, and refuses to rely on technologies to |
| balanced effort across all IT elements is a challenge, | | | | help the referee validate his decisions. We saw clear |
| but is crucial to success. Using the latest technology | | | | goals that were invalidated simply because the |
| to reduce costs and increase productivity - for | | | | referee did not have a good view. |
| example, through the use of a SaaS deployment | | | | IT: In IT, you have to rely on leading edge technologies |
| model for your IT asset management (ITAM) and IT | | | | to perfect and fine tune your game, so you can make |
| service management (ITSM) systems - will make it | | | | the right decisions. For example, legacy, on-premise |
| easier to achieve this balance. | | | | ITSM and ITAM software is a thing of the past, and |
| ALL-STARS Can Only Get You So Far | | | | new SaaS solutions are delivering much more value to |
| WC: Many teams with expensive players, such as | | | | today's businesses. You have to embrace |
| Ronaldo, Rooney, and Messi, dropped in the early | | | | technology - in spite of tradition - to stay |
| stages, or failed to pass the first winner-take-it-all | | | | competitive and make the right choices. |
| stages. | | | | Don't Play With a "We Can't Lose" Attitude |
| IT: In IT, there is the old saying that no one ever got | | | | WC: Some teams arrived in South Africa with an |
| fired for buying IBM. But doing so could leave you | | | | attitude or entitlement. Why? Because "on paper" |
| behind your competitors. The new, aggressive players | | | | they appeared to be stronger than their early |
| (i.e. those that provide Web-era SaaS ITSM and ITAM | | | | competition in the group stage. This complacent, |
| systems, instead of antiquated legacy on-premise | | | | superior attitude saw Italy, the reigning champions, sent |
| solutions) are playing to win. It is these innovators | | | | home early. It also contributed to the early exit of |
| that can help your IT team stay ahead of the game. | | | | France and England. |
| There is No Place for "Untouchables" | | | | IT: You have to constantly challenge the team to |
| WC: Some coaches included players that were past | | | | improve. The day that IT management believes they |
| their prime. Perhaps they believed that some of the old | | | | have overcome all major challenges is the day their |
| magic would return. Or, they were concerned about | | | | downfall begins. There is no room for complacency. |
| criticism over leaving a long-time star at home. We | | | | Staying abreast of new developments and |
| witnessed Henry coming off the bench in a futile effort | | | | continuously challenging the status quo will help ensure |
| to rescue the French team. Yet, we saw 21 year-old | | | | that you stay in the game! |
| Mesut Oezil emerge as a star in the German | | | | On-Demand IT Management Software |
| midfield. Coaches that made bold moves to leave out | | | | Discover how SaaS IT Asset and Service |
| aging stars and introduce exciting new talent were | | | | management software can help you manage your IT |
| rewarded. | | | | assets, organize software licenses and validate license |
| IT: In many organizations there are "untouchable" | | | | compliance standing. |